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Term

Agreement / Delivery

Invoicing

Invoices are sent with a PO*(where applicable).

Invoicing dispatch

Invoices are sent two weeks after project start date, or upon project completion should that be before the two weeks has lapsed.

Invoice age

All invoices are required to be payed 30 days from Invoice date. Exceptions can be made on a per client bases.

VAT

All quotes provided in conversations, email, phone and otherwise, do not include VAT. VAT is not charged to none EU countries.

DeadlinesClients are required to provide a filled in Project Deadlines template sheet to note down the time for deliverables. Delays can be caused should some dates be missed, such as delivery of physical samples.

This is pre agreed and outlined in the initial email that is sent out for each project. This specifies all the timeline for each day and its deliverable

Feedback

Clients must provide feedback to projects with-in 2 days, failure to do so will impact on the agreed deadlines.

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